Manager – Card Issuing at BPR Bank Rwanda Plc | Apply
Now (Before November 7, 2025)
A
Great Opportunity to Lead Rwanda’s Digital Banking Revolution
Are you passionate about digital
banking, innovation, and financial inclusion? Do you have what it takes to
design and grow world-class card issuing systems?
BPR Bank Rwanda Plc, one of Rwanda’s leading and most innovative financial
institutions, is hiring a Manager – Card Issuing to lead its rapidly
expanding card business.
This is your chance to play a
strategic role in shaping the future of digital payments and financial access
in Rwanda — through debit, credit, and prepaid cards that empower
individuals, institutions, and communities.
If you have solid experience in card
operations, banking, and product development, this is a golden opportunity
to make a meaningful impact.
About
BPR Bank Rwanda Plc
BPR Bank Rwanda Plc is a trusted
financial institution dedicated to promoting inclusive finance and
innovation. With a strong presence across Rwanda, the bank serves millions
of customers through cutting-edge digital channels, card solutions, and
mobile banking platforms.
As the banking sector continues to
evolve, BPR Bank is focused on expanding its card issuing business — an
essential part of the digital transformation journey. The Manager – Card
Issuing will be at the forefront of this exciting mission.
Job
Title: Manager – Card Issuing
Organization: BPR Bank Rwanda Plc
Location: Kigali, Rwanda
Deadline: Friday, November 7, 2025 – 11:59 PM
Category: Banking, Finance, and Digital Payments
Job Type: Full-time / Permanent
Job
Purpose
The Manager – Card Issuing is
responsible for leading and expanding the bank’s card business — covering debit,
credit, and prepaid cards. This role ensures the successful development,
marketing, and management of card products, strategic partnerships, and
customer satisfaction.
The successful candidate will focus
on:
- Driving the growth of issued cards and transaction
volumes,
- Enhancing product innovation and profitability,
and
- Promoting financial inclusion through digital card
services.
This position requires a visionary
leader with a strong understanding of digital banking trends, card systems,
and customer needs.
Key
Responsibilities
1. Strategic Leadership
- Develop and implement a comprehensive card issuing
strategy aligned with the bank’s vision for digital transformation.
- Lead innovation in the design, launch, and management
of new card programs.
- Identify emerging opportunities in digital finance and
translate them into actionable strategies.
- Ensure the card issuing business remains compliant with
regulatory standards and global payment systems (Visa,
Mastercard, etc.).
2.
Business Growth and Performance
- Increase the number of issued and active cards
(credit, debit, and prepaid).
- Drive higher transaction volumes, spend rates, and
card revenue growth.
- Partner with SACCOs, universities, and corporate institutions to expand the reach of prepaid and corporate cards.
- Identify potential markets for premium and
co-branded card products.
- Set ambitious sales targets and develop marketing
campaigns to achieve them.
3.
Product Development and Partnership Management
- Oversee end-to-end card product lifecycle management,
from design to launch and post-launch monitoring.
- Collaborate with vendors, fintech partners, and service
providers to enhance customer experience and security.
- Develop partnerships with merchants and service
providers for cardholder promotions, rewards, and loyalty programs.
- Conduct regular market and competitor analysis to keep
BPR Bank’s card portfolio ahead of the curve.
- Ensure seamless integration between card systems, mobile
banking, and online payment solutions.
4.
Customer Experience and Service Quality
- Continuously review and improve service delivery
standards for card users.
- Monitor and resolve customer complaints related
to card services promptly.
- Work with branches and customer service teams to ensure
excellent support for cardholders.
- Conduct education and awareness campaigns to
promote safe card usage and fraud prevention.
- Communicate regularly with cardholders through SMS
alerts, marketing newsletters, and loyalty updates to enhance
engagement.
5.
Credit Risk and Quality Management
- Review all credit card applications and ensure
adherence to scoring models and risk parameters.
- Maintain high-quality card portfolios by minimizing non-performing
loans (NPLs).
- Liaise with the Consumer Credit Unit for approvals and
risk assessment.
- Regularly review exposure limits and recommend policy
updates where necessary.
6.
Data Analysis and Reporting
- Maintain accurate and up-to-date card issuing
reports, including TAT (Turnaround Time) tracking, activation rates,
and transaction data.
- Generate monthly and quarterly business performance
reports for management review.
- Use data-driven insights to improve marketing,
operations, and decision-making.
Daily
Operational Responsibilities
- Receive and review all incoming card applications for
accuracy and completeness.
- Validate supporting documents and cross-check previous
applications linked to the same customer.
- Forward qualified applications to the Consumer
Credit Unit with recommendations.
- Communicate card application decisions (approval,
rejection, or pending review) promptly.
- Support branch teams with card sales and
customer onboarding.
- Maintain a continuous pipeline of institutional
partners for corporate card issuance.
Educational
Qualifications
- Bachelor’s degree in Business Administration,
Banking, Finance, or Technology.
- Professional certifications in Banking, Finance, or
Digital Financial Services (DFS) are an added advantage.
- Additional training in Digital Payments, Fintech, or
Card Operations will be an asset.
Professional
Experience
- Minimum of 5 years of progressive experience in:
- Card Operations / Issuing
- Credit or Banking Operations
- Digital Banking / Payments
- Sales and Customer Relationship Management
- Proven ability to lead teams, manage projects, and meet
business targets.
- Experience with Visa/Mastercard systems, EMV cards,
and digital wallets is preferred.
Key
Skills and Competencies
- Excellent leadership and team management abilities.
- Deep understanding of card issuing platforms,
payment networks, and fraud management systems.
- Strong analytical, decision-making, and problem-solving
skills.
- Outstanding interpersonal and communication skills.
- Results-driven, innovative, and adaptable to changing
market trends.
Why
Join BPR Bank Rwanda Plc?
At BPR Bank, you’ll be part of a
forward-thinking organization that’s redefining the future of banking and
digital payments in Rwanda.
Here’s what makes BPR Bank the right
place for ambitious professionals:
- Dynamic Work Environment: Collaborate with passionate, skilled professionals in
the financial industry.
- Innovation Culture:
Be part of projects that drive Rwanda’s cashless economy.
- Career Growth:
Access continuous training, mentorship, and leadership opportunities.
- Impact:
Play a key role in delivering inclusive financial solutions that empower
people and businesses.
Location
BPR Bank Rwanda Plc Headquarters,
Kigali City, Rwanda
Application
Deadline
Friday, November 7, 2025 – 11:59 PM
How
to Apply
Interested candidates should apply
online through the official BPR Bank Rwanda Careers Portal or via the
link provided on Theos Careers.
Ensure your application includes:
- Updated CV/Resume
- Cover Letter
- Relevant academic and professional certificates
Only shortlisted candidates will be
contacted for interviews.
Tips
for a Successful Application
- Tailor your CV to highlight card operations and
digital banking experience.
- Emphasize measurable achievements (e.g., card portfolio
growth, reduced NPLs, successful partnerships).
- Demonstrate your understanding of digital payment
trends in Africa and globally.
- Be clear, concise, and professional in your application documents.
Don’t Miss Your Shot!
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