Bilingual Academy Instructor at Zipline Rwanda Ltd — Apply Now (Deadline: Ongoing)

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Bilingual Academy Instructor at Zipline Rwanda Ltd — Apply Now (Deadline: Ongoing)

 Bilingual Academy Instructor at Zipline Rwanda Ltd — Apply Now (Deadline: Ongoing)



Location: Kigali, Rwanda

Company: Zipline Rwanda Ltd

Type: Full-Time

 Application Deadline: Not Specified

About Zipline Rwanda Ltd

Zipline Rwanda Ltd is a world leader in drone logistics and instant delivery solutions, revolutionizing access to essential medical and commercial goods. The company operates autonomous fixed-wing drones to deliver blood, vaccines, medications, nutrition, and animal health products to hospitals and health centers across Rwanda.

Through its innovative technology and partnership with the Rwanda Development Board (RDB), Zipline also supports local entrepreneurs by delivering “Made in Rwanda” goods to tourists—promoting conservation, local craftsmanship, and economic growth.

Zipline’s mission is simple yet powerful: to create equitable access to healthcare and goods through innovation and technology. Every flight represents a step toward a world where essential supplies are delivered faster, safer, and more sustainably.

Position Overview: Bilingual Academy Instructor

Zipline Rwanda is seeking a dynamic and passionate Bilingual Academy Instructor who will design and deliver engaging learning experiences that empower Zipline teams to perform at their best.

In this role, you’ll work across Sales & Customer Success, Leadership Development, Soft Skills, and Fulfillment Operations, ensuring every Zipline employee is equipped with the knowledge, confidence, and culture to succeed.

If you are fluent in English and French, experienced in training and instructional design, and inspired by innovation and social impact—this role is made for you.

Key Responsibilities

As the Bilingual Academy Instructor, you will:

  • Develop and implement Sales & Customer Success enablement programs aligned with Zipline’s Africa Leadership goals.
  • Design and facilitate leadership and soft skills training for bilingual (English/French) teams.
  • Deliver Fulfillment Operations sessions to train and certify Zipline drone operators.
  • Evaluate learning effectiveness using surveys, behavioral changes, and performance indicators (KPIs).
  • Establish a continuous learning cycle: plan → deliver → assess → refine.
  • Identify skill and performance gaps across departments and propose targeted learning solutions.
  • Develop experiential and scenario-based learning for immediate workplace application.
  • Create localized, bilingual learning materials using Articulate 360 or other e-learning tools.
  • Facilitate classroom, virtual, and on-the-job sessions tailored to learners’ needs and cultural contexts.
  • Track learning outcomes and report return on learning investment (ROI) to leadership.
  • Communicate and teach fluently in both English and French to diverse teams.

Education and Experience Requirements

Minimum Education:

  • Bachelor’s Degree in Education, Training & Development, Human Resources, Business, or a related discipline.

Professional Experience:

  • Proven experience in training, instructional design, or learning & development.
  • Background in Sales, Customer Success, Leadership, or Operations training preferred.
  • Proficiency in Articulate 360, Adobe Captivate, or similar instructional design software.
  • Experience facilitating bilingual (English/French) learning sessions is mandatory.

Preferred Skills & Attributes

  • Exposure to global or multicultural teams.
  • Experience working in aviation, logistics, or technology environments.
  • Familiarity with business performance metrics and KPIs.
  • Strong presentation, coaching, and facilitation skills.
  • Excellent communication, cultural awareness, and interpersonal collaboration.
  • Creative, results-driven, and passionate about empowering others through learning.

Additional Information

  • Travel Requirement: Around 10–15% for global training sessions, workshops, and collaboration trips.
  • Work Culture: Inclusive, innovative, and impact-driven.
  • Diversity Statement: Zipline is committed to diversity, equity, and inclusion in all its practices.
  • Ideal Candidate: Someone who thrives in dynamic, fast-paced environments and enjoys using learning to solve real-world challenges.

Why Work at Zipline Rwanda

At Zipline, you’re not just joining a company—you’re joining a global movement redefining logistics through technology and compassion.

Working here means you’ll be part of a mission that’s saving lives daily, supporting healthcare delivery, and empowering African innovation. You’ll collaborate with world-class professionals, experience cutting-edge drone technology, and witness how education and training can transform communities.

Perks of Working at Zipline:

  • Competitive salary and benefits.
  • Career growth and leadership development.
  • Global exposure and cross-cultural collaboration.
  • A sense of purpose—making real social impact every day.

How to Apply

If you’re ready to bring your bilingual communication and training expertise to one of the world’s most inspiring technology companies, apply now through Zipline’s official careers page:

👉 Apply Here – Zipline Careers

(Applications are open until the position is filled.)

Quick Summary

Position

Bilingual Academy Instructor

Company

Zipline Rwanda Ltd

Location

Kigali, Rwanda

Type

Full-Time

Languages

English & French

Education

Bachelor’s Degree (Education, HR, Business, etc.)

Experience

Learning & Development, Training, or Instructional Design

Deadline

Not Specified

Final Thoughts

This is a rare opportunity to join Zipline—one of Africa’s most innovative and impactful organizations. If you believe in the power of learning, leadership, and technology to change lives, don’t hesitate to apply.

Your work could shape the next generation of drone operators, customer success leaders, and innovators transforming logistics across the continent.


 

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