IT Officer at King Faisal Hospital Rwanda Foundation (KFHRF) –Apply Now (Deadline: 26 December 2025)

Are you a passionate IT professional looking for a meaningful opportunity in Rwanda’s health and education ecosystem? The King Faisal Hospital Rwanda Foundation (KFHRF), in partnership with the Africa Health Sciences University (AHSU), is recruiting a highly skilled IT Officer to support the university’s growing academic, research, and clinical training operations.

This role is ideal for motivated ICT experts who want to influence digital transformation in higher education and health sciences. If you are looking for a career that combines technology, innovation, teaching support, and system development, this is your opportunity.

Job Overview

Position Title: IT Officer
Institution: King Faisal Hospital Rwanda Foundation (KFHRF)
Secondment: Africa Health Sciences University (AHSU)
Location: Kigali, Rwanda (with frequent travel to regional teaching sites)
Contract Type: Full-Time
Deadline: 26 December 2025

The IT Officer will support the planning, development, and maintenance of technology infrastructure across AHSU’s academic and clinical environments. You will ensure seamless digital learning, secure networks, efficient ICT systems, and high-quality support for faculty, residents, and students.

Key Responsibilities

This role is diverse and impactful, covering six major areas:

A. ICT Infrastructure Development & Maintenance

You will strengthen and maintain the university’s core digital systems by:

• Designing and managing networks, servers, firewalls, and connectivity solutions.
• Conducting technology needs assessments across classrooms, offices, teaching hospitals, and simulation centers.
• Creating ICT guidelines, security frameworks, and maintenance plans.
• Installing routers, switches, cables, and hardware to ensure secure, stable operations.

This ensures AHSU runs on a modern, scalable ICT infrastructure.

B. Academic & Digital Learning Support

Digital education is at the heart of AHSU. Your responsibilities include:

• Teaching Digital Health and IT modules to students and faculty.
• Managing digital learning platforms (LMS, online exam systems, student portals).
• Supporting virtual teaching tools and telemedicine training platforms like Proximie.
• Ensuring stable digital teaching setups for residency and midwifery rotations across partner hospitals.
• Facilitating online assessments, digital classrooms, and simulation technology.

This role directly enhances the quality of medical education in Rwanda.

C. User Support & Technical Assistance

You will be the go-to IT expert for the entire university:

• Troubleshoot hardware, software, AV equipment, and network issues.
• Offer hands-on support to staff, students, visitors, and faculty.
• Deliver training on digital tools, ICT security, and academic technologies.
• Provide responsive customer service and daily IT assistance.

Your support ensures smooth teaching, research, and administration.

D. Data Security & Compliance

Safeguarding university and clinical data is essential:

• Implement cybersecurity procedures and user-access policies.
• Protect sensitive records including student data, research materials, and exam content.
• Ensure compliance with international data protection and ICT regulations.

Security and confidentiality are top priorities.

E. Hardware & Software Management

Efficient device and software management ensures uninterrupted operations:

• Oversee procurement, installation, configuration, and repair of ICT devices.
• Maintain a detailed inventory of all IT assets.
• Manage licenses, upgrades, cloud storage, and antivirus systems.
• Plan hardware replacements and system lifecycle updates.

Your work keeps the university's technology modern and reliable.

 

F. Support for University Events & Academic Activities

AHSU frequently holds academic and clinical training events. You will:

• Provide technical support for OSCEs, MMIs, seminars, workshops, and practical exams.
• Manage livestream equipment, audio-visual systems, projection tools, and digital exam platforms.
• Ensure smooth functioning of hybrid and online learning activities.

Website Management

The IT Officer will also maintain the university’s digital presence:

• Update the official website with announcements, events, and academic information.
• Upload multimedia content and maintain accessibility and performance.
• Ensure backups, security, and optimization for user experience.

Qualifications & Experience

Essential Requirements

To qualify, you must have:

• Bachelor’s degree in IT, Computer Science, Information Systems, or related discipline.
• Master’s degree (strong advantage).
• Minimum 3 years of experience in IT infrastructure, technical support, or system development.
• Experience with Learning Management Systems (Populi, Google Classroom, Moodle, etc.).
• Knowledge of cybersecurity and data protection policies.
• Experience in a health sciences or university environment is required.
• Strong troubleshooting skills for hardware, software, and network issues.
• Ability to support Windows and MacOS systems.
• Experience with virtual learning tools and communication platforms.
• Willingness to travel to teaching sites across Rwanda.
• Excellent command of English and Kinyarwanda.

Desirable Skills

• Experience with digital examinations, OSCE/MMI platforms, or tele-education technologies.
• Experience managing or implementing technology projects.

Key Competencies

The ideal candidate will demonstrate:

• Strong analytical and problem-solving abilities.
• Excellent communication and interpersonal skills.
• High professionalism, integrity, and confidentiality.
• Ability to multitask and work effectively under minimal supervision.
• Flexibility and adaptability within fast-growing institutions.
• Strong organizational skills and attention to detail.

How to Apply

Interested candidates should submit their application through the official link provided by 26 December 2025.

👉 Apply Here: (Insert the official link on your blog)

Ensure your CV, academic certificates, and professional documents are well-prepared before submitting.

Why This Opportunity Matters

Joining AHSU through KFHRF gives you the chance to:

• Shape technology in medical education
• Support Rwanda’s growing digital health ecosystem
• Work in a dynamic, innovative, and collaborative environment
• Make a real impact in training future healthcare professionals

If you are passionate about IT, digital learning, and building secure educational systems, this role offers a fulfilling and impactful career path.

 

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